Refund policy
This page explains how refund requests for CashCalm subscriptions are handled.
1. Subscription refunds
Refund requests are reviewed in line with applicable consumer law, Paddle’s role as merchant of record, and the circumstances of the purchase.
2. How to request a refund
If you believe you are entitled to a refund, please contact phil@cashcalm.co.uk with the email address used for your subscription and details of the purchase.
3. Renewals and cancellations
Cancelling a subscription stops future renewals but does not automatically create a refund for previous charges unless required by law or approved after review.
4. Processing
If a refund is approved, it will be processed back through the original payment method where possible. Processing times may vary by bank or payment provider.